ith IT Help Desk services, Evanhoe provides you with technology support using telephone, email, and instant messaging. Your employees have one source for all of their technical support needs as we have a vast array of experience and can even contact any third-party vendors on your behalf. This gives you one central location to know how often your employees need technical assistance and what software and systems they need help with. Some of the services available when you use the IT Help Desk:
Don’t waste another minute not knowing who to call for what IT issue. By choosing Evanhoe, you know what to expect:
By using our IT help desk, you purchase a package of help desk hours to use however and whenever you’d like. We subtract hours in 15 minute increments from your “bank” of hours and send you an invoice when it gets low.
Our IT Help Desk associates are friendly, patient, and knowledgeable
You and your staff will have access to your IT Help Desk which is backed by Evanhoe IT expertise including software developers, database administrators, analysts, engineers, and more.
Contact us today for free assessment of your IT systems. We’ll show you where you could improve and give you a cost estimate for using our services.